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How do I view my order history?
OPTAVIA App  OPTAVIA.com Account Begin by logging into your OPTAVIA App on your mobile device with your username and password. Once logged into your account, the Account Dashboard  will be displayed. Complete the follow...
I Forgot My Password
Forgot Your Password? Complete the following instructions to reset your OPTAVIA.com password. View this section to learn how to update an existing password. Go to OPTAVIA.com and select Login . Select the Forgot password link. ...
How do I update my shipping address?
Complete the following steps to update your shipping address: Once logged into your account, the Account Dashboard  will be displayed. Select Address Book , from the left side menu.  To add a new shipping address, click Add Addres...
How do I update my email address/username?
  Share This Video via E-mail   Share This Video via Text Message (tap & hold on a smartphone) Complete the following steps to update your email address/username: Once logged into your account, the Account Dashbo...
How do I update my personal account information?
Complete the following steps to update your account name, mobile number, date of birth, etc. Once logged into your account, the Account Dashboard  will be displayed. ( see image 1 ) Click Your Profile . ( see image 2 ) Click Update per...
Supporting Hearing and Vision impaired Coaches and Clients
Clients and coaches can speak with a member of our Client Success team via 1-888-OPTAVIA (1-888-678-2842). A member of our dedicated email team can assist should this be a better means of communication