How to View Order History

To view your order history, please complete the steps below. *Steps will include options to view your order history via the OPTAVIA App or OPTAVIA.com.

Instructions:

OPTAVIA App 

OPTAVIA.com Account

Begin by logging into your OPTAVIA App on your mobile device with your username and password. Once logged into your account, the Account Dashboard will be displayed. Complete the following steps to view order history.

  1. Select Order History on your Account Dashboard.

Begin by logging into your OPTAVIA.com account with your username and password. Once logged into your account, the Account Dashboard will be displayed. Complete the following steps to view order history.

  1. Scroll down until you get to the "Order History" section. Here you can view the order number, date, total, and tracking information once available. *You can also access the Order History tab on the left side menu to view a list of your orders. 

  1. Under the Order History tab, select the order you would like to view. The order details will be provided, including the itemized list of what was ordered and the quantity.

  1. Select the order number link to view order details. Here you can view an electronic copy of your order packing slip. Details will include the status of the order, tracking progress, order line items, and more.  *You can also print out a copy of your packing slip by selecting Print Invoice.